Terms of service

Terms of Service

OVERVIEW

Welcome to goprimium! The terms "we", "us" and "our" refer to goprimium. goprimium operates this store and website, including all related information, content, features, tools, products and services (the "Services") to provide you with a curated shopping experience. goprimium is powered by Shopify.

These Terms of Service describe your rights and responsibilities when you use our Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

You must be at least 18 years old to use our Services.

You agree to provide accurate and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account and password.

SECTION 2 - OUR PRODUCTS

We try to display products as accurately as possible. However:

  • Product colors and appearance may vary depending on your device
  • We do not guarantee exact visual accuracy

We reserve the right to:

  • Modify product details at any time
  • Limit product quantities
  • Discontinue any product

SECTION 3 - ORDERS

Placing an order means you are making an offer to purchase.

We may:

  • Accept or reject any order
  • Cancel or modify orders if necessary

📌 Important:

  • COD orders may require verification call before shipping
  • Orders can only be cancelled before dispatch

All returns and exchanges are subject to our Refund Policy.

SECTION 4 - PRICES AND BILLING

  • Prices may change without notice
  • Final price is shown at checkout
  • Prices may not include shipping or taxes

You agree to provide accurate payment details and authorize us to charge the payment method used.

SECTION 5 - SHIPPING AND DELIVERY

  • Delivery timelines are estimates only (5–7 days)
  • Delays may occur due to courier or external factors
  • Once shipped, responsibility transfers to the customer

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website (images, text, logos, designs) belongs to goprimium.

You may not:

  • Copy
  • Reproduce
  • Sell or reuse content

without written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools "as is" without warranties.
Use them at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites linked on our store.
Use them at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, all purchases are made directly with goprimium.

Shopify is not responsible for:

  • Product quality
  • Delivery
  • Customer issues

SECTION 10 - PRIVACY POLICY

Your personal information is governed by our Privacy Policy.
By using our Services, you agree to our data practices.

SECTION 11 - FEEDBACK

If you submit reviews or feedback:

  • We can use it for business purposes
  • You confirm it does not violate any laws

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to:

  • Correct errors
  • Update information
  • Cancel orders if incorrect information is displayed

SECTION 13 - PROHIBITED USES

You agree not to:

  • Use the site for illegal activities
  • Spread harmful or misleading content
  • Attempt to hack or disrupt the website

Violation may result in account termination.

SECTION 14 - TERMINATION

We may suspend or terminate your access at any time if you violate these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

All services and products are provided "as is" without warranties of any kind.

SECTION 16 - LIMITATION OF LIABILITY

We are not liable for:

  • Indirect or consequential damages
  • Loss of profits or data

SECTION 17 - INDEMNIFICATION

You agree to protect and hold goprimium harmless from any claims due to your misuse of the Services.

SECTION 18 - SEVERABILITY

If any part of these Terms is invalid, the rest will remain in effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms represent the complete agreement between you and goprimium.

SECTION 20 - GOVERNING LAW

These Terms are governed by the laws of India.
Jurisdiction: Nawada, Bihar

SECTION 21 - CHANGES TO TERMS

We may update these Terms at any time. Continued use means acceptance of changes.

SECTION 22 - CONTACT INFORMATION

If you have any questions:

📧 Email: goprimium.in@gmail.com
📱 Phone: +91 9135568648
📍 Address: Ansar Nagar, Nawada, Bihar, India