Privacy policy

Last updated: March 28, 2026

goprimium.in operates this store and website, including all related information, content, features, tools, products, and services (the "Services") to provide you with a smooth and secure shopping experience. This store is powered by Shopify.

This Privacy Policy explains how we collect, use, and share your personal information when you use our Services.

By using our website, you agree to this Privacy Policy.

Personal Information We Collect

We may collect the following information:

  • Contact Information: Name, address, phone number, email
  • Payment Information: Payment details (processed securely via payment gateways)
  • Account Information: Login details and preferences
  • Order Information: Purchase history, returns, exchanges
  • Communication: Messages sent to our support team
  • Device Information: IP address, browser type, device details
  • Usage Data: How you interact with our website

How We Collect Information

We collect information:

  • Directly from you (orders, account creation, contact forms)
  • Automatically (cookies, browsing activity)
  • From service providers (payment gateways, shipping partners)
  • From third-party marketing partners

How We Use Your Information

We use your data to:

Provide Services

  • Process orders and payments
  • Deliver products and updates
  • Manage returns and refunds

Improve Experience

  • Personalize product recommendations
  • Improve website performance

Marketing

  • Send offers and updates (you can opt out anytime)

Security

  • Verify orders (including COD verification calls)
  • Prevent fraud and misuse

Legal Compliance

  • Follow Indian laws and regulations

Sharing Your Information

We may share your data with:

  • Shopify (platform provider)
  • Payment gateways (e.g., PhonePe)
  • Courier partners (Delhivery, XpressBees, Ekart, etc.)
  • Marketing partners
  • Government/legal authorities (if required)

Shopify Services

Our store is hosted on Shopify, which may process your data to provide and improve services.

Learn more: https://privacy.shopify.com/en

Cookies

We use cookies to:

  • Improve website functionality
  • Understand user behavior
  • Show relevant ads

You can disable cookies in your browser settings.

Third-Party Links

We are not responsible for privacy practices of external websites linked on our store.

Children's Privacy

Our services are intended for users 18 years and above.
We do not knowingly collect data from minors.

Data Security

We take reasonable steps to protect your data. However:

  • No online system is completely secure
  • Please avoid sharing sensitive data via unsafe channels

Data Retention

We keep your data only as long as necessary for:

  • Order processing
  • Legal compliance
  • Dispute resolution

Your Rights

You may have the right to:

  • Access your data
  • Correct your data
  • Request deletion
  • Opt-out of marketing

To request this, contact us at:
📧 goprimium.in@gmail.com